All Systems Operational

Ruvna Web App Operational
Ruvna iOS App Operational
Ruvna Core Systems Operational
Ruvna Backend Infrastructure Operational
Attendance Operational
Announcements Operational
Ruvna 911 Connect Operational
Visitor Background Checks Operational
Drill Scheduling Operational
Single Sign-On Operational
Sign in with Google Operational
LDAP Operational
Sign in with Microsoft Operational
School Data Import Operational
Ruvna Data Import Operational
SFTP Operational
Veracross API Sync Operational
Blackbaud API Sync Operational
Clever API Sync Operational
Ruvna Notifications Operational
Push Notifications Operational
Email Notifications Operational
SMS Notifications Operational
SMS Carrier Network Operational
Phone Call Notifications Operational
Billing & Subscriptions Operational
Billing & Payment Alert Emails Operational
Online Billing Portal Operational
Online Payment Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 24, 2026

No incidents reported today.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Resolved - This incident has been resolved. All systems are operational.
Sep 22, 12:00 EDT
Update - The SIS partner's API that was exhibiting errors and timeouts is becoming stable again, resulting in data syncs being resumed as well as enqueued attendance writeback update being dispatched successfully. We are monitoring the results.
Sep 22, 11:23 EDT
Update - The SIS partner's API that was exhibiting errors and timeouts is becoming stable again, resulting in data syncs being resumed as well as enqueued attendance writeback update being dispatched successfully. We are monitoring the results.
Sep 22, 11:21 EDT
Monitoring - The SIS partner's API that was exhibiting errors and timeouts is becoming stable again, resulting in data syncs being resumed as well as enqueued attendance writeback update being dispatched successfully. We are monitoring the results.
Sep 22, 11:20 EDT
Update - We are continuing to investigate, and working on a fix for this issue. We will share updates here as they become available.
Sep 22, 11:02 EDT
Update - We are continuing to investigate, and working on a fix for this issue.
Sep 22, 10:32 EDT
Update - We are continuing to work on a fix for this issue.
Sep 22, 09:59 EDT
Identified - We are seeing elevated errors and timeouts from one of our SIS partners' APIs, which appears to be the source of these delays. Imports for schools on that platform are taking far longer than normal to complete, and because SIS jobs share a processing queue, that backlog is delaying schools on other SIS platforms as well.

This is also broader than our first update indicated. In addition to delays importing data into Ruvna, SIS writeback from Attendance is delayed. Attendance recorded in Ruvna is not currently posting back to your SIS on the usual schedule.

Attendance taken in Ruvna is saved and accurate, and nothing needs to be re-entered. Pending records will write back to your SIS once the queue clears. Taking attendance, viewing rosters, and all other Ruvna features continue to work normally.

We are working to limit the impact of the affected imports on the rest of the queue and are monitoring our partner's status.

Sep 22, 09:28 EDT
Investigating - We are investigating delays in SIS data syncs into Ruvna.
Sep 22, 09:12 EDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.