This incident has been resolved. We apologize for the inconvenience and appreciate your cooperation.
Sep 2, 10:49 EDT
While systems are behaving normally, we are continuing to monitor the situation and work with our SMS delivery partner to ensure this incident is fully resolved.
Sep 2, 10:23 EDT
A preliminary fix has been implemented and the rate of failed text message deliveries has fallen back within normal limits. We are continuing to monitor the situation and will post more updates as they become available.
Sep 2, 08:34 EDT
Outgoing text messages are failing to be delivered at a higher than normal rate. We are actively investigating the issue.
Sep 2, 07:51 EDT